The power of fierce kindness with special guest Nick Robinson

In this second episode in a new series focusing on organisational power, the 11th Thing Podcast explores the power of fierce kindness. With our special guest, executive coach, author and former member of the UK’s Institute of Directors governing Council, Nick Robinson; we deconstruct the anatomy of kindness to better understand its potency as an organisational superpower.

Referencing his excellent new book: ‘The 9 types of difficult people’, and drawing on decades worth of professional experience from the private and public sectors, Nick explains how he has successfully deployed fierce kindness to navigate through toxic organisational environments and neutralise the effect of disruptive behaviours.